Pestana Ocean Bay Resort

The hotel had a pleasant feel to it, spacious and well kept. Room was good, sea view with balcony and the usual trappings. Food was tasty and lots of choice - the dining staff were excellent. Greeted with a smile, offered drinks immediately and table cleared as you finished. They were noticeably good!! All inclusive drinks were set out buffet style for wine, and a help yourself tap for beer. Small bar dispatched spirits and cocktails. All good.

The hotel was exceptionally clean, with beautifully tendered gardens. Pool areas were lovely with plenty of loungers. The food was good with plenty of choice and all staff were very pleasant and helpful, nothing was too much trouble.

Absolutely perfect location. Next to the beach and half an hour to Madeira best places. No problem with parking. Very helpful reception staff and all other as well. We were aware it's not a new hotel, but the price was good enough for this quality. Food and drinks were good enough. Calm hotel, not many kids were there, good place to relax. 2 pools, sauna and jacuzzi were cleaning every day. Beautifull garden and all area next to the hotel. Want to come back there.

The hotel is welcoming with nice greeting gestures and atmosphere, and the staff are all very friendly, professional, and helpful. My special request has been well accommodated, really appreciated that! The triple room/suite is huge and has a gorgeous sea view, we watched beautiful sunset from the balcony, which was really nice. The room is well furnished, it is in old fashioned decoration but maintained in good condition and is very clean. Facilities are good, could be better for a four star hotel, but are ok. Food choices are good. We've seen greater variety elsewhere for equivalent all inclusive hotels, but it is fine. Breakfast was great. Quality of food during lunch and dinner varies though, there are delicious dishes, just not in every meal. New Year's Eve dinner was excellent. We like the location. It may not be ideal for everyone without a car when it is a bit further away from the center, remote and difficult to find even for a taxi fiver, but we love it to be on the sea front, close to the nice black-sand beach, a beautiful handy foot path just outside the hotel along the coast going both ways. The twice a day shuttle bus service provided by the hotel to Funchal was a 5 star service, punctual, big modern coach, good and convenient schedule, it is really helpful. We had a great time staying there for a few days over the new year period and we were very pleased and thankful.

My stay at this hotel was absolutely fantastic! The location, right by the ocean shore, was breathtaking and provided a serene and relaxing atmosphere. The service was top-notch, and the staff went above and beyond to ensure that all of my needs were met. They were always attentive, friendly, and eager to help with any request or issue. The food at the hotel was excellent, with a wide variety of delicious options that catered to all tastes. From breakfast to dinner, every meal was a delightful culinary experience. I truly enjoyed every bite. What impressed me the most was the dedication and engagement of the entire team. They were genuinely invested in making my stay comfortable and memorable. Whenever I had a question or concern, they were quick to respond and resolve any issues that arose. Overall, I had an unforgettable experience at this hotel. It was a perfect blend of luxury, convenience, and outstanding service. I highly recommend it to anyone looking for a memorable and enjoyable stay by the ocean. I can't wait to return in the future!